We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to talk to a real person about something? Yeah, we get it. That’s why we’re here—not just as a business, but as folks who genuinely care about what you think. Fun fact: our founder still replies to emails personally at least once a week. Crazy, right? But that’s how much your voice matters to us.

Get in Touch

Whether it’s a question, a suggestion, or just to say hi (we love those), here’s how you can reach us:

• Address: 3073 Rivendell Drive, Youngstown, Ohio. Fun story—we named our office after Tolkien’s Rivendell because, well, who wouldn’t want to work in an elven haven?
• Email: [email protected]. We usually reply within 24 hours, but sometimes it’s faster—especially if you mention coffee in the subject line. (Kidding. Maybe.)
• Phone: +1330-820-9634. Available Monday–Friday, 9am–6pm EST. Pro tip: Call around 2pm—that’s when our team’s fully caffeinated.

Your Voice Matters

Honestly, we’ve lost count of how many times customer feedback shaped what we do. Like last year, when Sarah from Ohio suggested a tweak to our checkout process? Implemented it within a week, and our cart abandonment rate dropped by 15%. So yeah, your two cents might just be worth a lot more.

Not big on calls or emails? No worries—we’ve got live chat during business hours. Look for the little bubble in the corner. (And yes, it’s a real human on the other end—no bots here.)

P.S. If you’re ever in Youngstown, let us know. We’ll save you a seat at our favorite coffee shop down the street. No agenda—just good conversation.